Managed IT Services
No matter where your business is located, when you need managed services to maintain peak operation in the IT network of your business, consider us here at Exigo Technology Services. We’ll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your business today with Exigo Technology Services’ managed services.
When you sign up with our managed services, here are some of the benefits:
- Tailored Packages – We know that every businesses’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget.
- Predictable costs 24/7 – Exigo Technology Services doesn’t charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
- Ramped up productivity – Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
- We are always available – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.
You can rest easy when you put your IT support needs in our hands. Contact us today for more information.
We can manage or co-manage the following areas of your areas of your technology:
Our Core Digital Operation Management Services
Core Monitoring, Management, and Security Services
All of our IT Managed Services agreements include the following in our Core Agent Licensing:
- Remote Monitoring and Management Software (RMM) that helps our teams manage your workstations and servers.
- End Point Protection Software (EDR) that protects all your workstations and services from hackers
- Managed Security Operations Services (MDR) that has our security teams watching your environment 24/7.
Core Network Agents
We include software to monitor all aspects of your network infrastructure. We know when a device is added to your environment through real-time monitoring. We automate critical backups of all your device configurations, including routers, switches, and firewalls. Learn More
Core Azure Entra Backup
As companies move their identity management to Microsoft Entra and away from on premise Active Directory, they forget to backup this critical part of their environment. Our core service includes software to keep your Microsoft Entra protected from accidental deletions or malicious attacks. Learn More
Core Advanced Mail Protection and Signature Services
Included in our core IT Managed Services is our advanced mail protection that keeps you safe from phishing emails, bad links, and spam. We protect your company from the following security risks:
- Brand Takeover
- CEO Fraud
- Account Takeovers
- Malware & Ransomware
- Spearfishing
- Zero-Day Attacks
- And more!
We also add as a benefit to you, consistent automated signatures on each email sent from your company.
Core SaaS Backup of M365 or Google
Customers continue to migrate file storage to the cloud but often forget to back them up properly. Many feel its Microsoft’s or Google’s responsibility to back up their data, which can be a very large mistake. These cloud providers do backup your information, but not at a user level. That means there is no way to do a restore of just one email box easily. For this reason, included in our Core IT Managed Services, we backup all your Email and Files in Azure or Google.
Core Darkweb Scanning and Phishing Testing
As part of our core services, we monitor your company domains on the Darkweb looking for compromised user accounts and potential personal information. This helps our security teams be proactive in protecting your company and it’s users from potential attacks. As a benefit, we also monitor business owners and VIPs personal emails if requested at no additional charge.
Core Lifecycle Management
All managed devices are imported into our Lifecycle Management system that automatically downloads purchase dates, warranty end dates, and age of devices. This information helps get better insight and control of your IT assets and costs. Learn More
Service Desk
Exigo provides 24/7/365 user support for your users through phone, email, and chat. Our trained support technicians are skilled in all Microsoft and Google applications as well as other leading applications. We can also provide support for your custom application if needed. Learn More
Cybersecurity
Our core IT managed services include a 24/7 security operations center watching your digital operations 24/7/365. There is no additional cost to you for this service. For our healthcare and financial customers, we offer our advanced security platform Client Armor(tm) that brings additional services including risk management, pen testing, and more. Contact us to learn more about our Cybersecurity services. Learn More
Backup and Disaster Recovery
Also knowns as BDR services, managed backup and DR is vital to the health of your business, ensuring continuity in the event of a disaster. By leveraging our services, your business can ensure data integrity and operation resilience, allowing you to recovery quickly from unexpected disruptions. Learn More
IT Governance and Compliance
We ensure confidence and control with our managed IT governance and compliance services. We help you meet regulatory standards, reduce risk, and maintain data integrity through proactive monitoring, policy enforcement, and expert guidance—keeping your business secure, audit-ready, and aligned with industry regulations like HIPAA, GDPR, and more.
